Use Repair Assistant to finish an iPhone or iPad repair

Finish a repair using Repair Assistant.

When to use Repair Assistant

After a part has been replaced in an iPhone or iPad, Repair Assistant installs calibration data to finish the repair.

When you update to the latest version of iOS or iPadOS, you might be asked to finish a repair with Repair Assistant if a part was replaced with a used part or if a part wasn't calibrated as part of a previous repair.

With iPhone 15 and later, iPad Pro (M4 and M5), iPad Air (M2, M3, and M4), iPad mini (A17 Pro), and iPad (A16), if you're experienced with the complexities of repairing electronic devices, you can reuse parts from a device of the same model. If you replace a part on a supported device with a part from another device of the same model, you can use Repair Assistant to make sure that the part is working as expected and calibrated correctly.

What you need

  • Your device must be connected to the internet using Wi-Fi.1

  • Your device must have more than 20 percent battery.

  • Your device must have the latest version of iOS or iPadOS.

If you have one of these iPhone models, you can use Repair Assistant to finish repairing these parts:

Back glass2,3

Battery

Display

Front camera

Rear camera

Enclosure

Touch ID

iPhone 16 and later

iPhone 14 and iPhone 15

iPhone 12 and iPhone 13

iPhone SE (3rd generation)

If you have one of these iPad models, you can use Repair Assistant to finish repairing these parts:

Display

TrueDepth camera

Front camera

Rear camera

iPad Pro (M4 and M5)

iPad Air (M2, M3, and M4)

iPad mini (A17 Pro)

iPad (A16)

How to use Repair Assistant

  1. Update your device to the latest version of iOS or iPadOS. Your device must be up to date to finish the repair.

  2. Open Settings.

  3. Tap General.

  4. Tap About.

  5. Tap Parts & Service History.

  6. Tap Restart & Finish Repair to begin using Repair Assistant.

  7. Follow the onscreen instructions.

Learn more about Parts and Service History

If you're unable to finish the repair with Repair Assistant

  1. Make sure that your device is connected to the internet using Wi-Fi.1

  2. Make sure that your device has more than 20 percent battery.

  3. Make sure that your device has the latest version of iOS or iPadOS.

  4. Restart your device and try to follow the steps again to finish the repair.

  5. If you installed the part yourself, follow these steps:

    1. Make sure that the part is installed correctly.

    2. Try another part.

  6. If someone else installed the part, it might be protected by Activation Lock. Contact the point of service and ask them to finish the repair for you.

If you don't finish the repair, you can continue using your device, but the part might not perform as well as a calibrated part. You won't be able to use Face ID or Touch ID to unlock your device, make payments, or sign in to apps until the calibration process is completed for those parts. Parts and Service History will show Finish Repair next to the part until you finish the repair with Repair Assistant.

If you don't have the necessary Apple Account information, you might not be able to finish a repair or unlock a part. Such a locked part is ineligible for service under the Apple Limited Warranty or an AppleCare plan. You also can't trade in your device if you can't unlock a part. Find out what to do if you can't finish a repair.

  1. Captive networks and networks that require 802.1X authentication aren't supported.

  2. For iPhone 17 Pro Max, iPhone 17 Pro, and iPhone Air, the Ceramic Shield back is referred to as "back glass."

  3. For iPhone 17 Pro Max and iPhone 17 Pro, Repair Assistant isn't needed for this part.

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