If you have a supervised iPhone, iPad, Mac or Apple Vision Pro

If your organisation issues you an iPhone, iPad, Mac or Apple Vision Pro, it might be supervised. Find out what it means to use a supervised device, what the owner can see and how to tell if your Apple device is being supervised.

This article is intended for customers who use a supervised device from their employer or school. If you’re an administrator and want to set up supervision, use Apple School Manager, Apple Business, or Apple Configurator to set up your devices.

Supervision gives educational institutions and businesses greater control over the devices that they own. With supervision, your administrator can apply extra restrictions, such as turning off AirDrop or preventing access to the App Store. It also provides additional device configurations and features, such as silently updating apps or filtering web usage.

By default, your Apple device isn’t supervised. Supervision can only be turned on when setting up a new device. If your Apple device isn’t supervised now, your administrator needs to completely erase your device to set up supervision.

Check to see if your Apple device is supervised

You can find out if your Apple device is supervised by looking at the settings for your device. The Supervision message will be displayed at the top of the main Settings page.

Your organisation also has the option to display a custom ownership message on the Lock Screen by using the Shared Device Configuration profile payload.

Find out what your administrator is supervising

If your Apple device is supervised, the organisation that owns your device has the ability to install a profile to control what features your device has access to.

If you want to see what features your administrator has modified from the default settings, you’ll need to check your settings.

Tap Settings, then tap General. Tap VPN & Device Management. If there is a profile installed, tap it to see what kind of changes have been made.

iPhone displaying an installed profile in VPN & Device Management

To find out more about the features that have been changed for your specific organisation, ask your administrator whether these settings have been enforced.

If your administrator is monitoring your location

You might see a message in your settings that your organisation can monitor your Internet traffic and locate your device. The only time your administrator can view the location of your Apple device is if they put your device into Managed Lost Mode.

When this mode is turned on, it reveals the location of the device to the administrator. If your administrator puts your device into Managed Lost Mode, your device will be locked and you’ll see a message on the Lock Screen. Your organisation can’t track the location of the device without locking it and displaying a notification.

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